Your role will involve interacting with key stakeholders to ensure accurate and professional responses, as well as contributing to the smooth resolution of cases.
As a Resolution and Response Team Officer, you will be responsible for managing a variety of cases and requests, ensuring high-quality and efficient customer responses.
Are you a skilled problem-solver with a passion for delivering exceptional customer service?
Posted by Seven Resourcing • £17.54/hr to £21.72/hr
The role
The Resolution and Response Officer is responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.
General
Seven Resourcing are looking for a Resolution and response team officer to work with Havering Council.
This is a Full-time position, and we are paying £17.54 Paye and £21.72 umbrella per hour for this role.
We're teaming up with a top IT client in Erskine, and we're looking for enthusiastic young people like you to join our team as Customer Support Apprentices.
We're Manpower, a global leader in recruitment for over 70 years.
Posted by South Wales Fire and Rescue Service • £38K/yr to £39K/yr
English / Saesneg
The above permanent vacancy has arisen within the Operational Risk Management Department, South Wales Fire and Rescue Service Headquarters, Forest View Business Park, Llantrisant, CF72 8LX.
The post holder will assist the Health, Safety and Wellbeing Manager in maintaining a Team that provides specialist health, safety and wellbeing advice and practical support across the Service.