To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates.
To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries.
Ensuring tenants are well cared for, neighbourhoods are clean and safe and resident satisfaction is high.
Our local authority client based in North London are urgently seeking an experienced Resident Relationship Officer.
Accept and assess referrals of multi-faceted complex and often high-risk cases, ensuring that clear outcomes-based plans and risk management action plans are in place and maximising access to a range of other services and interventions to support residents that access the service at point of crisis including:
The role exists to ensure that every resident living in an Council Home irrespective of tenure, when facing the most significant challenges of life have access to a single point of contact to guide, support coach and empower them to identify their inner strength and identify new pathways of progression and resolution of the issues impacting on their lives.
Provides housing management, support services and manage a complex casework specialising in all people related issues including but not limited to safeguarding, domestic abuse, mental health, children and young people support, older people support, hoarding, property condition, mediation and dispute resolution, anti-social behaviour, alcohol and substance misuse and troubled families.
Provides initial and tailored support to new social housing tenants to ensure they are well equipped to understand the rights and responsibilities that come with their new home and how to maximise the opportunities from the raft of services accessible as part of their wider support network.
We are looking for a Resident Involvement Officer to join our team of 3 on secondment until the end of March 2025.
Working as part of the Resident Involvement team, you'll help promote, coordinate and deliver Resident Involvement activities for the region including support of resident-led scrutiny of services.
The resident can be assured the Resident Relationship Manager role does not end until the solution is resolved.
The role exists to ensure that every resident living in an Enfield Council Home irrespective of tenure, when facing the most significant challenges of life have access to a single point of contact to guide, support coach and empower them to identify their inner strength and identify new pathways of progression and resolution of the issues impacting on their lives.
Access to the service will primarily be for short to medium term solutions however in some more complex cases engagement with a case may be long term.
Posted by Michael Page Property & Construction • £16/hr to £21/hr
The successful candidate will work closely with residents, contractors and the internal team to ensure a smooth process and mitigate any disruption.
The TLO role is a critical part of our property department, focused on providing exceptional service and support to our residents during periods of property maintenance and refurbishment.
Our client is a respected not-for-profit organisation in the housing sector, managing a sizeable portfolio of properties.
Posted by Hatched Recruitment UK • £40/hr to £45/hr
About the Role
We're looking for a skilled Environmental Health Officer with a solid background in the housing sector to join our dedicated team.
This role focuses on maintaining and improving residential housing standards by managing a varied caseload, including complaints related to damp, mould, overcrowding, and more.
LTF Recruitment are looking to appoint a dedicated Campus Safety Liaison Officer & Intervention Support Lead to work in a large and successful Birmingham college, based across 3 sites (B4, B44, B74).
Holiday: 30 days a year
You will be required to travel and work across all 3 sites (you will not be required to travel between sites day to day).