KHR are pleased to be partnered with a leading manufacturer with an excellent reputation for high-quality goods, who is recruiting an R&D Scientist to join their team on a permanent contract.
£25,000 - £35,000pa Bonus, Healthcare, 24 days holiday BH, Pension
Our client is a well- established organisation currently seeking to recruit Research & Development Scientist to carry out development of potential new products and also improvement to existing products.
The role involves providing product information to sales and to customers.
In addition to the duties and responsibilities listed below, the jobholder is required to perform other duties assigned by Management from time to time.
They are seeking a Finance Director to play a lead role the future development of the Trust, with this role working with both the independent heads of schools and the wider senior leadership team.
The role leads on the core finance function, playing a key strategic role with financial oversight of all schools.
My client is a Mid Kent multiacademy trust, harbouring ambitious growth plans for the future.
Are you a hands-on Director who can steer strategic thinking whilst also rolling up your sleeves and getting stuck in with service delivery?
We want to hear from you if you can lead an ambitious firm towards further success, overseeing workflow and supporting the team's professional development.
Step Resourcing are recruiting for a SHEQ Director to join the client with a wealth of industry-related knowledge and experience behind them; namely from the construction industry but additional knowledge of telecoms and/ or fire protection would be advantageous.
Work ranges from Diamond Drilling and Sawing, stitch Drilling & Sawing and BROKK demolition to chasing, concrete polishing and floor preparation.
Our client is a group of companies, with over 40 years' experience in the industry, working with big corporate clients down to individual home owners.
Work with the Director of Customer Experience to support research programmes and deliver a range of insight.Manage the daily/weekly/monthly secure data provision requirements that enable the effective and error-free running of the voice of the customer' (VoC) programme, simplifying processes where possible.Run validation checks to ensure programme data is always accurate.Support our external partner to improve response levels and deliver more user-friendly reporting.Develop a deep understanding of the VoC platform and the actionable insights it delivers to enable effective identification of trends and new issues or opportunities arising that will support the drive towards a better experience for customers.Manipulate historic data in Excel, combined with internal data where necessary.Manage the VoC platform integration with Salesforce to ensure accurate display of data and identification of insight for colleagues.Work with the 3rd Party provider to design effective dashboards to display relevant data and insight to colleagues to drive decision-making.Results analysis of all HORT Surveys (qualitative customer head office research) completed with contracted customers.Manage theme tracker across multiple surveys.Build and deliver half yearly reporting of key trends to support improved retention of contracted business.Support with survey build and sample management.Build and maintain a central resource that catalogues historic research and areas covered to reduce duplication and speed response levels to the business for insight requests.Analyse the output of smaller surveys, delivering the results in a timely, clear and informative way, including response rates and comparison to prior surveys where relevant, to support decision making.Manage the master research requirements schedule, ensuring customer impact is minimised.
The delivery of this insight will ensure that the business can make evidence-based, strategically sound decisions that help us to prioritise activities and continually improve the experience our customers have when they trade with Sysco GB businesses.The Customer Insights Executive will support the business to build a deep understanding of our customers using both internal data and research outputs to define customer needs, pain points and requirements for the future.This is a great opportunity for a person with a data-based qualification who is comfortable with quantitative data work but has experience or an interest in qualitative data and insight and who would like to apply their skills to a customer experience and insight analysis role.Key Accountabilities and Responsibilities:
We are currently recruiting for a Customer Insights Executive to join the Customer Experience (CX) Team in the Marketing function on a full time, permanent basis, reporting to the Director of Customer Experience - Sysco GB.As a key member of the Customer Experience team, the Customer Insights Executive will support the CX function with data management, processing and analytical capabilities to ensure the delivery of high quality, robust insight.