Due to our on-going expansion, we are recruiting for a Consultant Recruitment Resourcer for our busy Peterborough Office.
Purpose: You will be working within the consultant recruitment team, providing support to our consultant recruitment executives and the acquisition team's objectives and KPI's.
With over 30 offices nationwide, Taylor Rose is an award-winning top 60 UK law firm with a market-leading legal consultancy programme.
As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer service.
As a Lifeline Adviser (Nights) for our client you will need to be able to provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact, assessing and processing customer contact telephone calls for an emergency response, in line with individual customer contractual requirements.
In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
Your primary objective will be to provide proactive and reactive support for the organisation's modern equipment.
You will be the first point of contact for all IT support queries and will work closely with a highly skilled team based in the UK and the India Operations Centre (IOC) as necessary.
As an End User Support Engineer, you will be responsible for providing exceptional technical support to end-users across the UK and Ireland.