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Reception Meet & Greet Administration We are seeking a hugely talented Receptionist to join our client every other weekend on a permanent basis. Within the role you will; Ensure the highest level of customer care and satisfaction at all times Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company Answer all internal and external calls swiftly and direct them effectively Ensure compliance with company policies and industry guidelines Ensure the Reception/Welcome Area of the business is kept clear of clutter at all times Ensure any personal items are kept out of sight Key Tasks Record each opportunity, contact and follow-up accurately onto daily activity control system Maintain the Service Log throughout the day and update customers accordingly Assist in promotional activities. Approach and receive customers promptly and courteously at all times Handle dissatisfied customers calmly, resolve complaints with sensitivity. Maintain a tidy work area Ad-Hoc Clerical duties in busy/peak times Hours are: Saturday 09:00 17:00 (7.5hrs) Sunday 10:00 16:00 (6hrs)
Role: Receptionist (Fixed Term Maternity Cover) Job Description We are currently looking for a Receptionist to join our client's reputable and well-established legal practice based in Oxfordshire. This is a fixed term contract of 14 months, ending July 2025. The ideal candidate will assist the Office Manager in delivering an efficient reception service to both clients and staff members. This includes performing a wide range of administrative and receptionist duties, as well as assisting in the coordination and management of trades, facilities, and maintenance issues. Additionally, the role involves greeting and welcoming clients and visitors, operating the telephone switchboard to ensure a positive initial impression and smooth internal communications, and scheduling appointments for fee earners using electronic diaries. Timely and accurate message handling is also essential, along with managing daily post and DX procedures. Basic financial administrative tasks, such as archiving and data input, are part of the role as well. Coordination of facilities, services, and repairs is another aspect of the position. Collaboration with the reception team to maintain consistent coverage throughout the year, and the ability to provide last-minute coverage for holidays and sickness at other office locations may also be required. Key Responsibilities: Reception Respond to all incoming telephone calls, ensuring that these are answered promptly and are directed to the right person in the company. Receive all visitors to the branch, ensuring that their requirements are promptly dealt with and that they are given a favourable impression of the company. Ensure visitors are entered into the visitor's book Maintain the reception, client waiting area and meeting rooms in a tidy manner so that a favourable first impression is given to visitors. Supervise the collection and delivery of incoming and outgoing mail, DX, and faxes to ensure that they are promptly delivered to the correct addresses, internally and externally. Daily collection and delivery of DX from depot Taking delivery of office supplies and receiving deliveries for staff in the building Provision of monthly data concerning the franking machines Administration Identification checks for clients, paying in of client monies, accepting payments for invoices and issuing receipts. Prompt logging and retrieving of deeds and wills Administration by request including regular photocopying Dealing with post Scanning invoices and documents and manual filing Assisting staff with day-to-day queries Scanning of files for archiving Help support fee earners with archiving files Facilities Arranging service calls for repairs of office equipment Maintaining first aid kits, accident books, posters, and roll calls Maintain smooth operation and tidy appearance of the stationery stores Regular and timely stationery orders Regular and timely replenishment of kitchen supplies Personal Attributes and Skills Professional Attitude Adapts quickly to new information or tasks and efficiently acquires new knowledge. Strong collaborative skills and the ability to effectively work with individuals from diverse backgrounds. An individual who is consistently reliable, dependable, and willing to offer support whenever needed. Strict adherence to confidentiality protocols High level of professional appearance Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within four days you have unfortunately been unsuccessful in your application. Please continue to visit our website for other opportunities. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. Type of contract: Fixed Term Maternity 14 month Contract, full time (35 hours per week) Hours of work: Monday to Friday 9am to 5pm Salary £12.00 per hour. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested by the employer. Job Types: Full-time, Fixed term contract Expected hours: 35 per week Schedule: Monday to Friday Experience: Receptionist: 1 year (required) Work Location: In person