Carry out reminder calls to customers for appointments
Fully manage each day's appointment sessions
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
University College Birmingham is looking to recruit a highly motivated, customer-focused Receptionist to provide the first point of contact for students and visitors entering our City Centre campus buildings; ensuring a positive and welcoming experience.
The role of Receptionist will involve engaging with students, staff, and visitors on a daily basis; being able and equipped to respond effectively to a range of enquiries, both in person and remotely.
You will join a busy team who are at the forefront of supporting our vibrant and diverse student population.