As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
The Office Manager handles all aspects of day-to-day office and facilities management as well as full responsibility for many events throughout the year, and works with the Receptionists to ensure that the office runs efficiently and to a high standard.
General duties include maintaining look of the office and maintaining the kitchen, ordering office snacks, manage all new hires, act as HR point person for the UK, manage all event planning on and offsite, coordinate all financial/contract approvals, coordinate travel with our agency for all UK/Europe based employees and back up Receptionists when they are out of the office.
An extremely successful global investment management firm is looking for a full-time Office Manager to join their team in their office in the West End, to cover while their current OM goes on maternity leave.
My high-profile client are recruiting for an MIS Manager.
To manage the provision of high-quality planning, timetabling, ILR, Funding and Analysis/ Reporting Services, working in conjunction with Executive director of planning, performance and information.
The role is a remote position with occasional travel to London/Birmingham, working normal office hours.
We have a fantastic new job opportunity for a Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills.
Working as the Property Manager you will cover all areas of property management and resident liaison for approximately 500 Private Rented and Intermediate Rented properties across Central and Greater London.
Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills is required to join a well-established housing association.
They are now looking for an experienced Management Accountant, this is a hands on role and is responsible for assisting the Finance Manager (FM) and the other Management Accountant (MA) in all aspects of the monthly accounting needs for the business from Compiling and reconciling the balance sheets through to invoice processing if needed of double entry book-keeping, with an excellent eye for detail.
Our client is an internationally renowned firm of European and United Kingdom patent, trademark and design attorneys.
Their experienced team of over 100 IP professionals based in London, Cambridge, Munich and The Hague includes specialists in a wide range of technical disciplines.