Posted by Macildowie Recruitment and Retention • £60K/yr to £650K/yr
About this role
We've got a well established Quality Assurance team running internal monitoring programmes who provide a range of point in time interaction testing and insights to support the management of customer facing contact centre teams.
We're always looking to help customers succeed with credit.
An exciting opportunity has arisen for a dedicated Quality Assurance Administrator to join our clients team to help maintain and elevate quality standards within a dynamic, growing organisation.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
Posted by Ruth Wagstaff Recruitment • £32K/yr to £37K/yr
As a Quality Inspector you will join a small team and be responsible for performing random checks on production parts and completing FAIRS when required.
Experienced Quality Inspector required for a modern manufacturing site in Nottingham working on a Monday to Friday Day Shift.
Checks are performed to ensure manufactured products meet customer requirements for design specification, quality standards, dimensional accuracy, and appearance.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
X4 are currently collaborating with a ground breaking Med Tech company in the search for a highly skilled Validation Specilaist (Quality Engineer) to join their Nottingham based team!
It's a really exciting time for them as they currently go through clinical trials, and are looking for someone who can own the quality and manufacturing process for their UK site.
The role is site based, in Nottingham and depending on experience level we're looking at £45,000-£55,000 per annum.
Posted by Elevation Recruitment Group • £45K/yr to £50K/yr
Elevation Recruitment Group are partnered with a leading manufacturer in Nottingham who are looking to recruit a Supplier Quality Engineer.
Reporting to the CI and Quality Manager, as the Supply Quality Engineer, you will be responsible for the supply development of the business, from tendering through development, product introduction and series manufacturing.
The business supply high integrity solutions to a variety if critical industries such as alternative fuel, medical, industrial, aerospace and automotive.
You will be responsible for leading and developing a high performing team of Business Analysts whilst also identifying opportunities to improve the business analysis service.
This profitable and growing organisation require an experienced Senior Business Analyst to join their delivery team on a permanent basis.
£50,000 - £60,000 bonus, 35-hour work week and great benefits
There has never been a more exciting time to join the Digital team at Boots as we embark on a complete digital overhaul and take a leap forward into our future.
This isn't just about implementing new systems, it's a transformative project that will redefine our entire operating model to provide an exceptional digital experience for our customers and empower our team members with intuitive and agile tools.