Digital Analytics Manager
Contract: 24 Months FTC
Why join us
There has never been a more exciting time to join the Digital team at Boots as we embark on a complete digital overhaul and take a leap forward into our future. This isn't just about implementing new systems, it's a transformative project that will redefine our entire operating model to provide an exceptional digital experience for our customers and empower our team members with intuitive and agile tools.
We are ‘One Team' – whether it's working on long-term changes or delivering day-to-day business, every role is pivotal in bringing our goals to life. So, do you want to be part of this exciting moment in our company's history? This is your chance to play a role in a far-reaching programme that will significantly impact our customers and colleagues, improve performance, and support our commitment to being the UK and Ireland's premier choice for health and beauty.
A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.
About the role
You will report into the Head of Digital Analytics in the Boots Digital team. Boots is aiming to create the most compelling omnichannel beauty and health experience in the UK. You will support this by managing the configuration and adoption of new Digital Experience Analytics tools which Boots are trialling, The aim is to roll one of these services out to 300-strong Digital department. You will identify the key teams and champions who will be most eager to get value from the service to support you in adopting the service across the department.
Outside of that project, your focus will remain in providing analytical insight on the customer experience and conversion funnel, looking for ways to drive value from our data.
Key tasks and responsibilities:
- Responsible for managing the rollout and adoption of new DX analytics tooling
- Use digital analytics and other data sources to provide insight to teams who can use it to drive better experiences for customers and commercial growth
- Build automated solutions for insight that go beyond descriptive analytics, providing diagnostic and predictive insight
- Help to build business cases from data for valuable changes and measure their contribution to overall digital performance
What you'll need to have
- A record of providing valuable insight for digital teams such as product, UX, trading, merchandising, design, which proved to drive positive change and growth.
- A record of driving adoption and change within teams, embedding new analytical capabilities and ways of working to get value out of an investment.
- Experience with Digital Experience Analytics tools
- Experience with Digital Analytics, such as GA4 or Adobe Analytics, working with the data across different reporting surfaces: UI, raw data analysis with SQL, Python, R.
- Master's degree or equivalent experience in STEM field translating to proven skills in statistical analysis, data manipulation.
Our benefits
- Boots Retirement Savings Plan
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.