Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
IT skills and operational skills in the use of Liquid Logic.
Excellent communication and interpersonal skills are essential.
Role Outcomes: Deliver administrative functions appropriate to specialism, working within timescales and service level agreements (40%)
Primary Purpose of Role
To provide excellent business support services in the Children's spoke (CYPF department), ensuring that all activities and functions provided to colleagues, managers, external stakeholders, and customers are efficient and effective.
We are now recruiting for a Customer Service Advisor to join our Complaints Department in Plymouth.
As a customer service advisor you will be able to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service.
We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment.
Day to day monitoring of Jira tickets - picking up general support / moving tickets that need another teams attention / identifying high priority issues
My high-profile Utilities client is looking for an Application Support Analyst to join their team Based at their Plymouth offices (1 day a week on site after initial training) on an initial 3month contract with chance of extensions.
We are looking for an experience Test Rig SupportTechnician with an Engineering qualification to join a Multi-National Manufacturing business based in Plymouth.
You will work closely with the development engineer to ensure the production test rigs are supported for the jobs and in good condition in line with all development standards.
As the Test Rig Technician, you will be responsible for the Production test rig development, supporting the Team Manager.
Posted by Pembrook Resourcing • £25K/yr to £28K/yr
Pembrook Resourcing are currently seeking a parts advisor on behalf of their client.
As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve.
You will need to have excellent communication skills, with a positive "can-do" attitude and be willing and able to work as part of a team.
It's not just about answering calls; it's about providing exceptional service and ensuring every customer has the best experience possible.
At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers.