Techunite Ltd are recruiting for a customer focussed technical support representative.
Although this role will be supporting the companies niche software, this individual will also be troubleshooting Windows PC's and networking issues too.
This is a level 1 support role so customers will be reaching this representative first.
The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.
Posted by Nigel Frank International • £35K/yr to £45K/yr
This is a brilliant opportunityfor an experienced Support Engineer to act as the main point of contact for support, responsible for troubleshooting hardware and software issues and assisting with system maintenance to ensure efficient solving of incidents and ticket requests, providing comprehensive IT Support to internal and external users.
Nigel Frank are working with a well established organisation, based in St Albans, assisting their search for an IT Support Specialist to join the team.
This is a brilliant opportunity to work in a fast-paced, varied and challenging environment that offers the successful candidate to upskill in Data Extraction, Transformation and Loading.
Posted by Henley Executive Ltd • £40K/yr to £50K/yr
General
Working within the Support Specialist team, you will provide vital support to clients to ensure the smooth roll out and ongoing support of Technical Products and Supporting Software.
We have a fantastic opportunity for remote working, as our client, a Technology business within the Robotics and AI is looking for a Software Support Specialist to join their Customer Support team.
As Software Support Specialist you will be involved in
Providing technical support to customers remotely.
We are seeking a Technical Support Specialist to join our clients team, providing front-line technical support to both our internal and external sales teams.
You will be directly communicating with our client base, assisting with technical enquiries for all our products and bespoke solutions, and reporting to the Managing Director and Projects Manager.
This multi-tasking role offers excellent prospects for career growth and development.