Our client is currently seeking a motivated and experienced Customer Technical Support professional to join our Technical Services team.
Key Performance Indicators
Successful management of all customer performance issues.
General
This position will primarily focus on providing technical support to customers and agents across Europe and South Africa, ensuring the efficient operation of products and promoting customer satisfaction.
As our Lead Engineer of Production and Product Support, you will provide technical assistance and direction to the Mirus Production and Supply Chain teams, as well as our external customers.
The role will include diagnosing problems and finding solutions to issues found by our suppliers, production and our customers.
Are you a dynamic Technical Manager with a fervour for manufacturing systems and new product development?
We're actively searching for an experienced Technical Manager to join our Technical and Design team at Anglian, leading the way in supporting our Technical and Design Team.
This is your chance to spearhead a multi-factory design team, pushing technical support and quality standards excellence to new heights.
A leading design and manufacturing business are currently recruiting for an experienced Production Manager to join their team of 50 people, the role is based in Thetford, Norfolk.
Joining the friendly change team, and working as part of a product squad, your objective will be to identify, document and manage business requirements for software development and business change activities to support the ambitions of the organisation.
I have new vacancy for a Product Lead to work with an exciting business near Norwich who are transforming their business as they continue to grow.
It is a great time to join them as they have a busy agenda for change and you will get to work on broad range of different projects that will ensure that no two days will be the same.
To bridge communications between internal and external stakeholders/customers and internal delivery teams to ensure the requirements are translated correctly into configuration or system changes.
To work collaboratively with internal and external stakeholders/customers to understand the business requirements for configurations and implementation.
This includes gathering the information required to inform and prepare user stories.
We are seeking an After Sales Service Manager to oversee the day-to-day management of our clients after sales and service function.
The successful candidate will be responsible for managing customer requests, work allocation within the Service department, and liaising with Sales and Parts departments as necessary.
This role is crucial in ensuring maximum uptime of equipment, thereby enhancing overall client experience.