As IT Support Engineer, you will provide support across our remote sites (primarily Kent, Outer London and M11 corridor, however this is subject to expansion following contract wins) and providing cover in the office when not out on sites.
Support duties include desktop, laptop and tablet platforms, application software (including MS Office, Autodesk), mobile... phones, photocopiers (Ricoh and Konica) and Plotters (HP).
This role will be primarily based in the field travelling between sites during the week to provide a consistent level of support and training.
Evaluates existing products for re-design based on issues raised by customers, vendors or internal team.
Assesses functions to determine whether new product would enhance existing product line or provide additional function for customers.
Applies theories and principles to both simple and complex work including the design, product characteristics and documentation necessary to produce a quality product.