Manufacturer of a range of innovative IoT products require a technically astute, individual to provide engineering product support to customers and distributors.
Working closely with Product Marketing, Field Sales and Development teams, this busy and varied role entails a broad range of duties revolving around resolving technical queries/issues, resolving distributor product enquiries, assisting the marketing team and acting as the first line of technical support to customers.
Our client requires a team orientated; pro-active Engineer ideally qualified to HND/HNC level in Electronic Engineering.
A brilliant opportunity for a talented Graduate or experienced support professional to work as a Technical Support Engineer joining a market-leading disruptive software technology firm in London.
Offering excellent training, career progression, and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house.
This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.