Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
Protiviti are seeking an experienced Interim ServiceNow Business Analyst to lead a ServiceNow implementation for a global Fast-Moving Consumer Goods (FMCG) client.
This is a critical role, requiring someone with a strong background in both Business Analysis and Product Ownership to drive the successful deployment and adoption of ServiceNow within the organisation.
As part of this role, you will work closely with stakeholders across IT, HR, procurement and finance to ensure that the ServiceNow platform aligns with the client's goals and delivers value across its global teams.
Seeking an experienced Business Analyst to manage projects of varying size and complexity, collaborating with stakeholders to prioritise tasks, perform cost-benefit analysis, and ensure timely and cost-effective delivery.
Responsibilities include analysing business processes, translating user requirements into specifications or user stories, and coordinating with the change function to prioritise and deliver features.