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Please note, this role can be remote based in the UK Holland & Barrett International is striving to be the world's leading health and wellness business. ?Currently the largest in Europe and growing in other markets, the health and wellness of our colleagues and customers is at our heart.? Ready for an EPIC career??? As Senior Product designer, you will be joining our Customer Experience Design (CXD) Team?in the Top of Funnel' area, focusing specifically on helping users find the right product. You will join an exciting UX/UI department and get to work closely with other talented designers, product managers, researchers, analysts, and stakeholders.? Putting the customer first, your work will be grounded in empathy, drawing upon user feedback through research and testing. You will be required to carefully analyse qualitative and quantitative data to understand who our customers are, how they behave and what problems and needs they have. Using this information, you will identify and design new opportunities to improve Holland & Barrett across our digital channels, andbe responsible for effectively communicating your designs with product managers and engineers to ensure that what is built is accurate and high-quality. About the role Developing the customer experience across the website and app to drive customer retention, conversion, and satisfaction.?? Analysing various goals to map out user flows for current and new features.?? Analysing qualitative and quantitative data to better inform decisions and priorities.?? Building out wireframes and prototypes for user testing, A/B testing and our agile development workstreams.?? Working with product managers to record all functional requirements for developers.?? Communicating interaction design through technically detailed wireframes/prototypes.?? Understanding technical dependencies and requirements to help produce informed solutions.?? Ensuring Holland & Barrett is accessible for all users through best practice and user feedback.?? Maintaining and helping to shape our Design System which aligns to the Holland & Barrett brand guidelines.?? UAT (user acceptance testing) for front-end changes achieved through our development workstreams.? Skills and experience Experience of ecommerce shopping behaviours and best practices in UX design is desirable? Experience in responsive design and ecommerce apps?? Experience in UI design and ability to create beautiful interfaces in high fidelity?? Proficiency in a variety of design tools such as Figma or Adobe CS?? Ability to prototype & user test designs using Figma, Overflow etc.?? A good understanding of HTML5 & CSS3?? Experience of A/B and multivariate testing?? Outstanding problem-solving skills and the ability to effectively communicate these to internal and external stakeholders?? A fantastic attitude towards working collaboratively in a team, and high-level interpersonal skills??? Excellent communication skills and the ability to present work to wide audiences?? An online portfolio or samples of work demonstrating related experience Our benefits We operate virtually. Remote, hybrid or in our tech hubs we work in an agile environment where you can thrive. We offer a 10% incentive scheme, based on company performance when we win, so do you Learn from the best at H&B you'll have the opportunity to enhance and expand your skills and shape your career We want you to produce your best, so we provide you with the best tech equipment Stay healthy with a 25% discount on all product ranges to help you live well We like to recognise and celebrate our people with our Colleague Recognition Scheme, so your hard work won't go unnoticed About H&B Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors. Our culture respects equality, values diversity and encourages individuality because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation. We are a growing and pioneering business. Our diverse and EPIC teams enable us to push boundaries and accomplish the extraordinary. As we continue to transform, we need more of the brightest and best minds to join us to turn our vision into a reality.