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Are you an experienced Salesforce professional passionate about leveraging technology to strengthen relationships? Our client is seeking a talented Salesforce Product Manager to optimise their donor and supporter engagement through the Salesforce platform. Why Join? Be part of an amazing charity that values innovation and customer-centric solutions. You'll have the opportunity to shape the future of donor/supporter engagement through cutting-edge Salesforce technology. If you're passionate about leveraging Salesforce to drive meaningful connections, we want to hear from you. Apply now! RESPONSIBILITIES Key Responsibilities for the Salesforce Product Manager include: - Manage the full lifecycle of Salesforce projects from requirements gathering to deployment and adoption - Collaborate with cross-functional teams to understand business needs and translate them into technical solutions - Develop and maintain a product roadmap aligned with organisational goals and industry best practices - Ensure successful delivery of Salesforce system capabilities to enhance donor/supporter relationships - Drive user adoption by providing training, documentation, and ongoing support - Identify opportunities for process improvements and system enhancements - Stay up-to-date with Salesforce releases and industry trends to recommend innovative solutions SKILLS As the Salesforce Product Manager we are looking for someone with the followings skills: - Deep understanding of Salesforce platform, including Sales Cloud, Service Cloud, and Marketing Cloud - Proficient with Salesforce's Nonprofit Success Pack (NPSP) - Proven track record of successfully delivering Salesforce projects from inception to launch - Strong analytical and problem-solving skills with the ability to understand complex business requirements - Excellent communication and stakeholder management skills EXPERIENCE REQUIREMENTS - Experience in agile project management methodologies. - Proven experience in a Salesforce Product Manager or similar role.