Are you an experienced Salesforce professional passionate about leveraging technology to strengthen relationships? Our client is seeking a talented Salesforce Product Manager to optimise their donor and supporter engagement through the Salesforce platform.
Why Join?
Be part of an amazing charity that values innovation and customer-centric solutions. You'll have the opportunity to shape the future of donor/supporter engagement through cutting-edge Salesforce technology. If you're passionate about leveraging Salesforce to drive meaningful connections, we want to hear from you.
Apply now!
RESPONSIBILITIES
Key Responsibilities for the Salesforce Product Manager include:
- Manage the full lifecycle of Salesforce projects from requirements gathering to deployment and adoption
- Collaborate with cross-functional teams to understand business needs and translate them into technical solutions
- Develop and maintain a product roadmap aligned with organisational goals and industry best practices
- Ensure successful delivery of Salesforce system capabilities to enhance donor/supporter relationships
- Drive user adoption by providing training, documentation, and ongoing support
- Identify opportunities for process improvements and system enhancements
- Stay up-to-date with Salesforce releases and industry trends to recommend innovative solutions
SKILLS
As the Salesforce Product Manager we are looking for someone with the followings skills:
- Deep understanding of Salesforce platform, including Sales Cloud, Service Cloud, and Marketing Cloud
- Proficient with Salesforce's Nonprofit Success Pack (NPSP)
- Proven track record of successfully delivering Salesforce projects from inception to launch
- Strong analytical and problem-solving skills with the ability to understand complex business requirements
- Excellent communication and stakeholder management skills
EXPERIENCE REQUIREMENTS
- Experience in agile project management methodologies.
- Proven experience in a Salesforce Product Manager or similar role.