Monitor and respond to IT incidents reported by users, systems, or automated tools.
General
A leading Financial Services organisation in London is seeking an experienced Incident Manager who will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and manage service trends and risks and recommend interventions before problems impact service levels.
Hybrid Model: 3 days in London Office - 2 days remote
The IT Incident Manager will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and manage service trends and risks and recommend interventions before problems impact service levels.
IT Incident Manager - Financial / Banking
Ideal candidates have experience in the Financial / Banking domain and come from a Technical background.
Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team.
This role requires keen stakeholder management, negotiation, and prioritization skills.
The successful candidate will collaborate with global, cross-functional business teams and CS operations to ensure readiness and deliver projects that impact the customer and CS associate experiences.