They are a dynamic team, working to deliver a differentiated, competitive and customer led range in store.The team are accountable for delivering the sales and profit budget using the key levers of range, price, promotions and distribution to delight our customers enabling them to feel good'.
Our Category team are at the heart of our business and play a critical role creating compelling reasons for customers to shop at Boots.
You'll also work with our data team and internal agency to create and deliver best in class email and direct mail campaigns.Key Responsibilities: Manage multi-channel (Email, Direct Mail, App Content) Loyalty campaigns to deliver Boots and No7 objectives.
Reporting to the Marketing Manager you will work cross functionally with internal and external teams, including wider marketing, trading teams and brand managers to deliver the best customer communications for No7 Beauty Company.
You'll also develop market leading CRM strategies aligned to brand and Loyalty objectives; delivering personalised beauty-led content, inspiring our customers.
This is a great opportunity for someone who is passionate about reward to lead on some great initiatives across all areas of the Boots UK, No7 Beauty Company and Boots Opticians business.
You will report into the Reward Manager and work alongside the team to deliver on various projects including annual salary review, bonus, gender pay gap reporting, recognition and flexible benefits.
Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Closing Date: 22nd MayLocation: Nottingham, Full-TimeContract: PermanentRecruitment Partner: Frankie McCallister-LyasAbout the role:You will provide proactive, efficient administration and organisational support to the Boots UK Chief Marketing Officer and one of their direct SLT.Through the use of exceptional planning and prioritisation, the role will effectively and efficiently support IUR leaders to deliver their business priorities.
The role is fundamental as it creates the space and time for our leaders to focus on our people and deliver for the business.Key Responsibilities: Complex diary management and meeting organisation, ensuring meetings are arranged according to business priorities, adapting calendars to accommodate urgent and last-minute requests To be the first point of contact on behalf of the executive member for stakeholders across the business Be prepared to deal with sensitive information and maintain the highest levels of confidentiality, including potential non-disclosure programmes Provide general admin support e.g.
Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.
Closing date - Monday 10th June 2024
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
Closing Date: 4th JuneLocation: NottinghamContract: Permanent, Full-TimeRecruitment Partner: Frankie McCallister-LyasOverview:Sitting within the Customer Marketing Operations Team, you'll be responsible for building and delivering a multi-channel CRM campaign.Working as part of the Customer Marketing Operations team, you will be responsible for multi-channel communications (Email, Push, In-app messages, Inbox etc).
You will develop expertise in the digital marketing journey, with full access to our digital marketing training programme, building excellent foundations for career progression.Key Responsibilities: Working with design and marketing to turn creative ideas into HTML for email and app.
You will have the opportunity to work with numerous stakeholders across the business as well as external vendors on exciting and cutting-edge technologies and play an integral part of implementing these in the day-to-day work.