Your new company; International Logistics Organisation
Reporting to the Operations Supervisor, the position is responsible for the delivery of customer service excellence in line with contractual requirements, such as arranging both import and export shipments in the most efficient and cost-effective manner, whilst achieving the required service levels.
An electrically biased Field Service Engineer / Installation Engineer / Multi Skilled Engineer is required to service cranes and lifting equipment on sites across the East Anglia region.
You'll work with one of the most well respected brands in the world, be given full training and enjoy great package AND career benefits.
Utility People is a specialist recruitment agency with over 50 years of combined experience in consulting with clients and candidates within the Energy, Water, and Utilities sectors across the UK.
As a Recruitment Resourcer at Utility People, you will be an essential member of our team responsible for sourcing and engaging top talent within the Energy, Water, and Utilities sectors.
Our team of recruitment professionals boasts a wide-reaching industry network, enabling us to consistently place skilled professionals in suitable roles with leading organisations.
My client are seeking an experienced and detail-oriented Customer Operations Coordinator to oversee their helpdesk operations and manage the dispatch to completion of work for both subcontractors and self-delivery maintenance engineers.
Oversee Helpdesk Operations: Supervise and support the helpdesk to ensure efficient handling of client inquiries and issues.
The ideal candidate will ensure that their client are communicated to and happy by maintaining response and completion SLAs, quotes are obtained and sent for approvals, purchase orders are raised and amended, and jobs are closed with the appropriate evidence.