This is an entry level position with significant opportunity for progression and growth.
Exciting Opportunity at Cellular Pathology Services: Join Our Team as a Trainee Laboratory and Administration Assistant, together known as a Junior NHS Pathway Co-ordinator.
A position has arisen for a full time, Customer Service and Incident Advisor for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.
Responsibilities
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.