This is a fantastic opportunity to join a leading business in the company car leasing market. Based on the outskirts of Watford with a free shuttle bus from Watford Junction and an amazing building and environment.
Are you passionate about making a positive impact on customer experiences and contract processes? We're on the lookout for a Contract Management Advisor to be a key player in our clients team.
What You'll Be Doing:
Making Agreements Perfect:
- Tackling agreement amendments like a pro.
- Guiding and coaching other team members.
- Becoming an expert in at least one agreement amendment process.
Delivering First Class Customer Service:
- Taking ownership and exceeding targets.
- Juggling inbound and outbound interactions like a pro.
- Being the go-to person for all things customer-related.
- Navigating tricky conversations with finesse.
- Always on the lookout for ways to improve how we do things.
Building Relationships:
- Connecting with colleagues and clients.
- Knowing when to ask for help.
- Treating everyone with respect and kindness.
- Thriving as part of a fantastic team.
Balancing the Books and Legal Stuff:
- Making sure everything is GDPR-compliant.
- Asking the right security questions.
- Double-checking everything before hitting send.
- Crunching numbers for accurate quotes.
Fuelling Business Growth:
- Understanding the business and team goals.
- Spotting opportunities and pointing them in the right direction.
- Putting the customer experience first.
- Sharing your insights for continuous improvement.
Who You Are:
- Has some level of experience in the automotive trade.
- Detail-oriented and numbers-savvy.
- A communication champion, both written and spoken.
- Polite and professional on the phone.
- Always looking for ways to up your game.
- Curious and inquisitive, asking the right questions.
- Organised and a time-management expert.
- Team player.
- Confident in navigating conflicts.
- Great at explaining complex concepts.
- Master note-taker for personal development.
Ready to dive into a role where your skills shine, and you can grow alongside a fantastic team?
Apply now and take the first step to joining an exciting and progressive business as they enter their next stage of growth.