As the Receptionist, you will play a vital role in providing outstanding customer service while handling general front of house and office administration tasks.
Our client, a leading organisation in need of a Receptionist, is seeking someone like you to join their team!
Are you a friendly and enthusiastic individual with exceptional organisational skills?
Role summary - The Customer Services Assistant will be responsible for providing first-class customer service to all customers, service users, and stakeholders.
Key Responsibilities: Provide accurate information on all services on both routine and complex issues.
The successful candidate will be the first point of contact for all queries related to the company's services and will be expected to deal with all enquiries through various communication channels.
Reporting to the IT Desktop Manager, your key responsibilities will include providing support for the desktop estate across all computing devices, including laptops, desktops, tablets, and mobile phones.
We have a fantastic opportunity to join our growing business as a Device Analyst!
You will manage the service desk tickets in your queue, providing timely updates to our user base, and ensure customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.