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Customer Engagement Supervisor Southall £30,500 plus bonus!!! We are excited to be working with a lovely company who are based in Southall and who are looking for a new Customer Engagement Supervisor to join their growing team! We are looking for someone who has experience supervising and coaching a customer service team who has excellent communication and organisation skills and who enjoys working in a busy working environment!! Do you have experience supervising a customer service team? Do you have excellent communication skills? APPLY TODAY!!! Customer Engagement Supervisor Duties: Carry out one to ones and appraisal reviews Creating development plans for employees Produce performance reports Manage rotas and annual leave requests Conduct investigations and disciplinaries when needed Handle customer escalations and complaints Customer Engagement Supervisor Benefits: Parking Bonus Pension Life assurance