Customer Service Supervisor
£30,500 plus bonus
Sheridan ward is excited to be working with a lovely and well established company based in the Southall area!
They are looking to bring on board a highly motivated individual, who has previous supervising experience within a customer service role!
Do you have excellent communication skills? Do you work well within a team? Do you have the ability to hit the ground running?
They are looking for someone who has a positive and upbeat personality to join their growing and amazing team!
If this sounds like you...
APPLY TODAY!!
Customer Service Supervisor Duties:
- Conduct one to ones and appraisal reviews on performance and behaviours
- Creating development plans for each employee
- Issuing weekly reports on individual performance
- Manage rotas and annual leave requests
- Conduct investigations and disciplinaries when needed
- Drive team engagement in call plans
- Handle customer escalations and complaints
Customer Service Supervisor Benefits:
- Free onsite parking
- Bonus - up to 6k!!!!
- Pension
- Life assurance
- Staff discount