IT Support Technician (1st/2nd Line) - Edinburgh - Up to 30K Bonus
Lorien's client, a leading name in the Life Sciences and MedTech sector with bases across the globe, has asked us to help them in their searches for a IT Support Technician with a background across 1st Line and 2nd Line support to join their team.
This individual will take the reins as the first point of contact for incoming tickets, fulfil a range of support duties for internal users (some of which are detailed below), and enjoy working for an organisation giving something back and improving the lives of people around the world.
An ambitious, sustainable and established law firm is seeking a 1st Line Onsite IT Service Desk Technician who would be to provide technical support to all users of the firms IT systems.
As the first point of call, you will be recording, monitoring, diagnosing, resolving and escalating any technical problems which arise.
The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for a Process Improvement Maturity Lead to create and deliver a Technical Services Improvement Plan which will sit at the heart of the DDaT programme of governance and assurance improvement across their technical estates.
Join a team at the heart of the global economy!
Salary between £53,560 to £65,300 plus excellent Civil Service benefits including 28% pension contribution.
Lorien's client, a leading telecoms company, is searching for their new 2nd Line Support Technician to come onboard and work in their Support team, looking after the full business function supporting their internal team of circa 80 heads.
2nd Line Support - Edinburgh - To £30,000 bonus
The company has doubled in size since last year and our client are looking to continue this positive growth by bringing their entire IT function in house and growing their internal team.