You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
Ensure that every job completed by a member of the engineering team is completed accurately, with all parts added to the job and hours accurately reflecting the task undertaken.
Drive revenue into the business by maximizing the chargeable elements within every job and ensuring adherence to SLA agreements held with our customers.