My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
Our client is looking for someone with experience of Business to Consumer (B2C) customer service, resolving complaints and taking and tracking orders.
An excellent telephone manner is essential, clear communication skills and a commitment to high customer servie standards.This a a busy role so experience of working in a fast-paced environment is advantageous.
If you have telephone and eCommerce Customer Service experience this is a great opportunity to work for our client, who have fabulous offices, with free parking, in Marlow.
As a Tradebe Area Sales Manager (ASM), you will be responsible for a portfolio of accounts within your region, ensuring the delivery of an exceptional customer experience alongside profitable sales and growth.
You will foster partnerships with accounts - typically industrial producers in key manufacturing markets, creating a detailed understanding of the customer.
Area Sales Managers are defined accounts up to £250,000 revenue, operating as regional single-source agreements, for the provision of hazardous wastes and associated services to some of the UKs SME industrial businesses.
My client are looking for someome who has previous experience working for one of the Building / Plumbing / Electrical Merchants and is looking for a change, whilst being able to utilise their previous experience.
This role will work closely with our merchants to help drive excellent merchant engagement, operational excellence and activation activities to help drive growth and customer acquisition in TradeKart.
This is a fantastic opportunity for someone within the Building / Plumbing / Electrical industry to move into the Account Management space.