Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Reporting to the Managed Services Team Leader the Asset & Logistics Administrator's role is to ensure control and management of all assets and their movements and to deliver a pivotal quality assurance role in the reporting of all Affini's assets at all locations.
General
Ou client based in West Drayton is recruiting for an Assests Logistics Administrator.
Our client identifies and delivers a competitive advantage for organisations with critical communications and infrastructure needs by tailoring solutions that meet each individual customer's requirements which often involve complex and intricate environments.
Morgan Hunt are currently working with a well-established Industry Regulator, in their search for a temporary Senior Governance & Assurance Manager to manage a range of activities that support the delivery of the Assurance Framework and the Annual Assurance Plan.
You will also support with providing independent risk management advice and supporting colleagues to strengthen their understanding and application of effective risk and issue management.
You will be responsible for managing regulatory requirements and ensure compliance with data protection regulation and to maintain the Risk and Issue register, ensuring all risks are documented, reviewed, and mitigated.