Posted by Advanced Resource Managers Limited • £20/hr
The Opportunity
We are seeking a dedicated Revenues Officer.
The ideal candidate will have prior experience working in a busy Council Tax Recovery department and be proficient in the use of Civica Open Revenues.
This temporary role, running until 31st December 2024, focuses on managing incoming recovery calls from Council Tax charge payers, processing payments, and setting up special payment arrangements.
To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.