Connect2Luton are excited to recruit a Compliance Officer on behalf of Luton Borough Council.
Y ou will be responsible to:
- To support the work of the Project Manager in keeping the key action and improvement plans updated, liaising with key managers across the service
- To undertake discovery and analysis across the service to feed into the improvement programme
- To undertake research into good practice and the findings of RSH inspections and to make recommendations based in those findings
- To monitor Housing Ombudsman findings including maladministration and severe maladministration cases across the sector and to communicate these findings and any implications to the housing service
- To act as a liaison point for tenant representative groups including Tenant Board and Tenant Scrutiny Panel
- To assist with identifying training needs across the service and in arranging training where this is needed, assisting in embedding cultural change
- To develop and maintain a database of policies and procedures for the housing service and a schedule of regular updates
- To manage a database of evidence from across the service in support of the requirements of the RSH and the Consumer Standards, TSMs and compliance with the Housing Ombudsman Spotlight Reports
- To prepare updates and communications for all audiences across housing services including residents, on regulation, inspection and Housing Ombudsman findings on behalf of the project manager
About Us
Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.
Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.
We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.
Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.