Understanding of any legislative framework and government guidelines for handling complaints relating to Housing Needs, Homelessness, Intervention & Prevention.
Working knowledge of best practice in handling complaints and customer feedback.
Up-to-date knowledge of service improvement in other local authorities and changes in legislation that affect key services.
Varied experience across local government, education and charity.
Looking for an events professional with broad experience across Exhibitions, conferences, award ceremonies and product launches (physical and virtual events).