The roles is for a 3rd Line Projects and Escalations Engineer for an expanding Essex based MSP.
Our client is a market leading IT support and Managed Service company who are looking to add to their existing team due to their continuing company growth.
The successful candidates will have experience of working within the MSP space.
Robert Half Technology are assisting a global Manufacturing organisation based in London & Cambridge to recruit a 1st/2nd Line Support Engineer on a contract basis paying £200-£300
Role
The 1st/2nd Line Support Engineer will resolve incoming requests for technical assistance on standard, commercial and proprietary applications.
Consistent customer care, quality standards, and reporting requirements are core competencies of the position.
As a 1st/2nd line support engineer,you will be responsible for providing up to L2 solutions for their clients, acting as a senior point of contact for resolutions from the service desk and escalating above as appropriate.
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in North London, based on site.
Daily Responsibilities
Be responsible for 1st/2nd line support, both in person and remotely.
They are currently seeking a 2nd Line Support Engineer to join a structured support team comprising of 1st and 3rd line engineers.
As a 2nd Line Support Engineer, you will be crucial in maintaining the seamless operation of IT systems and delivering outstanding technical support to external clients across various sectors.
Absolute Recruit is exclusively representing a growing IT Managed Service Provider based in North London.
My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team.
You will play a critical role in providing technical support and assistance to end-users within the organisation.
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.