A hugely successful and highly regarded organisation within the financial services sector is looking for a 2nd Line Service Desk Engineer to join their busy team.
The organisation is going through a period of growth currently following a big investment in IT, therefore it's a great time to join them.
Along with a salary of up to £40,000 per annum, you will receive a fantastic range of benefits including a generous pension, private healthcare, personal development training, rising holiday and lots more.
As a 1st/2nd line support engineer,you will be responsible for providing up to L2 solutions for their clients, acting as a senior point of contact for resolutions from the service desk and escalating above as appropriate.
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in North London, based on site.
Daily Responsibilities
Be responsible for 1st/2nd line support, both in person and remotely.
2 nd Line Support Engineer Hybrid Kent - £36,000 Excellent benefits Career progression
Overview
An exciting opportunity has arisen with a leading MSP in Kent for a 2 nd Line Support Engineer.
You will be responsible for ensuring the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations.
My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team.
You will play a critical role in providing technical support and assistance to end-users within the organisation.
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
I am working with one of the UKs leading ISPs, winner of countless 'best place to work' awards as well as boasting a state-of-the-art newly refurbished facility who are on the hunt for a passionate and skilled Network Engineer to join their like-minded team.
Everyone wants a great working environment, and this opportunity can provide you with just that.
This is an all-encompassing role where no two days will be the same.