We are currently hiring for a Frontline Technical Support Engineer to join our clients growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.
We are seeking a motivated and experienced Application Support Team Lead with a strong background in SQL Server and Jira.
The successful candidate will lead the application support team, ensuring seamless operation and maintenance of business applications, providing top-tier technical support, and driving continuous improvement within the team.
Key Responsibilities
Lead, mentor and manage a team of application support analysts.
We are currently hiring for a Frontline Technical Support Engineer to join our clients growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.
Role Info: 8 - 10 calls per day (7.5 hours per day door to door), Monday - Friday with 1 in 4 Saturdays at a higher rate of pay.
One of the leading domestic appliance brands in the UK, established in 1960s but have been operating in the UK & Ireland since the 1990s and have sold over 30 million appliances (including refrigeration, laundry, dishwashers, cooking, small and built in) making them the number 1 domestic appliance manufacturer in the UK.