Head of Service - Integrated Front Door (MASH, EDS & ACP)
Swindon Borough Council are looking to expand their current team. The Children's Social Care is looking for a Head of Service to join a well-structured and organised team. As well as joining a supportive team our client also offers a competitive salary, opportunities for training to enhance your skills and potential progression within your team. This Head of Service role will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance. Swindon Borough Council will also offer a flat rate of £50 extra a week for petrol if you live 50+ miles from the council.
Role Purpose:
- The postholder will provide leadership and management for the 'Front Door' of Children's Services to ensure a timely and effective response to concerns about children. The 'Front Door' is essential in identifying emerging concerns and children in need of help and protection. This role will drive the highest levels of performance and ensure effective multi agency safeguarding services. The role will influence locality based community support services and oversee the Emergency Duty Service.
- This pivotal role is responsible for ensuring the highest standards of service and practice delivery, continuous improvement and compliance with statutory requirements.
- The postholder will act as a specialist advisor to the whole of Children's Services and beyond into wider partnerships where required, developing and maintaining effective relationships with members, commissioners, providers and regulators (Ofsted, DfE, SW England) and other stakeholders including children, young people and families/carers.
Integrated Front Door Head of Service Responsibilities Include:
- Strategic and operational management including development of the service informed by best practice, national and local guidance, legislation, customer and policy requirements.
- The delivery and embedding of a robust and effective duty response to need. This will include the enabling of a multi-agency timely response.
- Lead on the delivery of a comprehensive improvement plan in response to Ofsted recommendations and ensuring alignment with local and national standards.
- To thoroughly understand the presenting demand and complexity of need and create resilient services with partners that are able to respond.
- Work with the Senior Leadership Team to support the preparation and delivery of briefings and presentations for Members, the Corporate Director of Children Services and the children Senior Leadership Team (CSLT) when directed.
- Provide professional leadership so that Social Care as a profession is highly regarded and valued.
- Problem solving and management of complex strategy development, taking the most complex decisions, applying greatest discretion and judgement in relation to the policy and practice guidelines.
Requirements / Experience preferred:
- HCPC Registration
- 1-2 years post qualifying experience within the UK Social Care industry
- Enhanced DBS/CRB (we can obtain for you)
- Eligibility to work in the UK.
Benefits of working with Ackerman Pierce:
- Your own personal consultant
- Access to a variety of Social Care jobs Nationwide
- DBS and Compliance Service
- Quick and Easy Registration Process
- Access to CPD
- Guaranteed weekly payment.
To discuss this Integrated Front Door Head of Service post or any similar vacancies we currently have available in Swindon, please email your updated CV to us at Ackerman Pierce or contact Harry Bannister at or on