An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams leading them.We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority.
Our Audit teams are essential, not just to BDO, but to the whole economy.
As a Lead Service Designer your role is essential to leading and creating a strategy around Service Design best practices.You'll be ready to introduce the concept of service design from stakeholder analysis to initial research, right through to design concepts.
We're looking for a Lead Service Designer to join our growing User Experience (UX) team at Boots.
You'll work closely to influence senior stakeholders from around the business as well as UX, Product, IT, Operations and Support to ensure successful communication of insights and final solutions.If possible, please provide a portfolio or sample of work with your application where you have lead teams or larger strategic projects that involve multiple stakeholders and leadership.About the roleLead the conversation on improving services with cross-functional teams including Marketing, Store Operations, Pharmacy and Digital colleagues to help save costs and improve the experience for frontstage/backstage colleagues and our customers.
Creation of impactful, innovative solutions which meet learner needs and deliver clear business outcomes.
General
You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and Partners.
You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value.