You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value.
Some key responsibilities of the role include:
- Creation of impactful, innovative solutions which meet learner needs and deliver clear business outcomes
- Developing and maintaining relevant business relationships that are integral to programmatic design such as content SMEs
- Supporting the delivery of programs with onsite project management and/or facilitation support as appropriate
- Responsible for the design, curation or creating of relevant content under the direction of the Development and Monitoring Lead with a particular focus on how technical and non-technical elements are blended through our programs
- Support the Monitoring, Reporting & Compliance team in ensuring appropriate evaluation metrics are put in place and analyse evaluation reporting at a programs level to consider the impact of this on future design iteration
- Coach and supervise more junior development team members
- Support the Faculty team with the briefing and training of facilitators and hosts to equip them to be able to deliver learning content
- Support facilitation of programs as needed alongside the Stream
- Collaborate effectively with the Business Partner (BP) and Learning Implementation (LI) Lead, as well as wider BP and LI teams to understand training needs for specific training, and translate those needs into learning objectives and content, as well as develop content that can be successfully and commercially implemented
- Collaborate with the Innovation and Technology Hub team to enable effective learning design that appropriately leverages innovation and technology as well as the latest design thinking
- Bring the latest thinking and innovation to the business to support the development of effective, high-quality learning solutions
- Advocate change where needed, leading by example and seeking support as appropriate
You'll be someone with:
- Senior Manager (or equivalent) with a background in program development, both non-technical and audit-technical course content, and preferably with experience of regulatory reporting requirements
- Experience of authoring and reviewing program content
- Understanding of the latest design thinking, innovation, tools and technology to support program development, data analytics / evidence-based analysis
- Strong relationship skills with an ability to work with varied stakeholders, influence agendas and drive forward activities
- Strong team working and collaboration skills alongside an ability to coach, develop and inspire people to reach their potential
- Ability to take training needs and translate these into learning objectives and key learning outcomes and then coordinate an appropriate response to these
- Excellent analytical, interpersonal and communication skills, both written and verbal
- Strong data-analytics and problem-solving skills
- Understanding of business strategy and goals and a focus on delivering effectively against these