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Infrastructure Specialist City of London Salary range £65,000 - £75,000 Seeking expertise in Cloud-based solutions (AWS), Commvault, Microsoft technologies (Windows Server, Active Directory, SQL Server, Microsoft 365), VMware, and a range of technology stacks. Knowledge of DevOps principles (Terraform, Ansible) is a plus. THE ROLE to plan, design, develop, and launch efficient operational systems to support core organisational functions; this includes IT Projects, Continual Service Improvement, and BAU activities. help identify, communicate, and resolve systems issues to maximise the benefit of the IT environments. assist in the strategic design and implementation of the core infrastructure to ensure its high availability as well as own and manage service improvement plans. 3rd line IT support and act upon and resolve incidents escalated to the team in a timely manner. operate with minimal service outages and service distribution. required to work unsocial hours when requested and participate in the existing 'on-call' rota to support outside normal office hours. required to transfer and share their knowledge across other support teams. act as technical lead for core infrastructure change requests SKILLS Excellent knowledge of Microsoft technologies including Windows Server, Active Directory and ideally SQL Server and/or Microsoft 365. Excellent knowledge of VMware. Working knowledge of cloud-based solutions such as AWS and Azure. Previous experience working with a variety of technology stacks for compute, storage, virtualisation and network products ideally consisting of Cisco UCS, HP Nimble, Pure, and others Working knowledge of DevOps principals and technologies such as Terraform and Ansible, and scripting languages such as Python, YAML and Powershell would be advantageous. Meticulous attention to detail and a systematic logical approach to problem solving with a pragmatic approach when necessary. Proven experience of backup/restore packages, advantageous to previously have used CommVault. Demonstrates commitment to quality, service and problem management. Demonstrable and highly developed problem-solving skills across multiple areas of infrastructure. Skills & Behaviours: Willing to participate in shift-based rota. Must be a team player and take ownership of customer issues when required to. Ability to produce documentation to a high standard and understand the importance of sharing knowledge with support teams at different levels. Troubleshoot in a logical manner and will be pro-active in your approach, being able to spot potential problems, escalate and react as necessary. Strong interpersonal and communication skills. Excellent time management and attention to detail is essential. Infrastructure Specialist City of London Salary range £65,000 - £75,000 Seeking expertise in Cloud-based solutions (AWS), Commvault, Microsoft technologies (Windows Server, Active Directory, SQL Server, Microsoft 365), VMware, and a range of technology stacks. Knowledge of DevOps principles (Terraform, Ansible) is a plus.