Infrastructure Analyst / 3rd Line Support Engineer - Wintel Engineering, BAU Support, 3rd Line Support, ServiceNow, ITIL; Active Directory AD/GPo/AzureAD (Entra), Powershell, Azure.
Global Law Firm seeks Infrastructure Analyst / 3rd Line Support Engineer to focus on Wintel Engineering across significant global landscape incorporating over 150 domain controllers.
London/Remote Hybrid (3/2), 12 Month FTC, £ Competitive Salary & Benefits (Withheld by client); commensurate with market rates and experience required; will be disclosed upon application.
Posted by Wanstor Network Services • £32K/yr to £38K/yr
As a member of our NOC team, you'll play a crucial role in ensuring the seamless operation of both our internal and external client's IT infrastructures.
In this role, your exceptional troubleshooting skills, strategic planning, and customer-centric approach will be instrumental in minimising resolution times, delivering projects on schedule, and forging strong relationships with senior stakeholders.
You'll proactively monitor for potential issues and quickly address faults before they impact service.
The Infrastructure Engineer applies specialist expertise in on-premises and cloud technologies to build, improve, and upgrade infrastructure systems across multiple platforms, including Virtualization, Office 365, Azure, AWS, and Domain Services.
Infrastructure Engineer - The Infrastructure group delivers operations and engineering across Infrastructure Operations, Network, Communications and Surveillance, Endpoint and Platform Engineering teams with a key focus on Infrastructure as Code / automation & innovation.
IT also includes the global IT Service Desk providing support and self-service to business users across the company, and it's Service Management team that runs core ITSM processes and develops the departmental tooling (Jira).
Posted by Firway Consulting Ltd • £33K/yr to £40K/yr
Key skills: 2nd and Some 3rd Line Support, Azure, Office 365, Azure AD, Hardware, Networking Must have excellent Communication skills & Customer Service.
O ffice Based 5 Days Monday - Friday
My Client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc.
Posted by Randstad Technologies • £35K/yr to £40K/yr
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
Posted by Proactive Appointments • £220/day to £230/day
We are working with a fantastic client of ours who are looking for an experienced 2nd Line Support Analyst to join them on an initial 6 month contract.