Responsible for good data quality, complying with statutory guidance (Data Protection, Child In Need Census and Safeguarding procedures) and producing information that is accurate, reliable, timely, valid and relevant.
Be the first point of contact in the department for members of the public and partner agencies, providing consultation, advice, support, signposting and feedback through a range of communication methods (E.g.
The role
To ensure that all contacts and referrals to Children's Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services.
To effectively respond to adult social care enquiries received within the Adult Social Care Advice and Information Service.
This role involves liaising with other sections as needed in accordance with procedures or instructions.
To undertake such follow up work, by adopting a strength based approach to contacts, in order to ensure customer satisfaction in reaching a conclusion.
You're the one who is responsible for inspection, making sure that the finished product is good enough to be sent out to some of the biggest names and brands in the world.
Acting as the subject matter expert on Workday developments, you will keep the business and the People Team up to date with the latest releases and changes.
You will provide comprehensive functional support on Workday to subject matter experts within the People Team, while collaborating with the business to ensure these functions are fully supported.
Additionally, you will work closely with the team to maintain high-quality and accurate People data within the system, driving efficiencies through Workday where necessary.