The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Posted by Julie Rose Recruitment • £25K/yr to £27K/yr
General
JRRL are currently recruiting an IT Helpdesk Specialist for our client based in Bromley.
Duties of the IT Helpdesk Specialist
Provide first line technical support to the firm's user's, handling a variety of IT issues and service requests efficiently.
Troubleshoot and resolve complex technical issues related to the firm's key systems using AD, Microsoft 365 Admin Center's, Citrix Cloud, and Remote Support Software.
DCS Technology are working in partnership with a key education provider, together we're looking for an IT Security Specialist to join our team and take ownership of our technical security tools, ensuring our infrastructure remains secure and resilient.
Are you passionate about safeguarding IT systems and networks?
Do you have the expertise to detect and neutralize security threats before they impact operations?