To effectively respond to adult social care enquiries received within the Adult Social Care Advice and Information Service.
This role involves liaising with other sections as needed in accordance with procedures or instructions.
To undertake such follow up work, by adopting a strength based approach to contacts, in order to ensure customer satisfaction in reaching a conclusion.
Provide project and programme support for S&I, collaborating with Digital & Innovation teams to ensure seamless delivery of services.
General
We are seeking a highly motivated and self-starting S&I Service Coordinator to support the Strategy & Innovation (S&I) team in delivering key business planning, project management, and knowledge management initiatives.
Based in Victoria, London, with flexible hybrid working, you'll play a critical role in shaping the future of services across the Council by supporting high-impact digital and innovation projects.
Responsible for good data quality, complying with statutory guidance (Data Protection, Child In Need Census and Safeguarding procedures) and producing information that is accurate, reliable, timely, valid and relevant.
Be the first point of contact in the department for members of the public and partner agencies, providing consultation, advice, support, signposting and feedback through a range of communication methods (E.g.
The role
To ensure that all contacts and referrals to Children's Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services.
Posted by IQ Talent Solutions • £150/day to £200/day
2 x Service Desk Analyst roles - £150 - £200 a day - East London
The roles will be working on the Service Desk in a Windows environment resolving BAU tickets, building and profiling laptops, and dealing with walk-in queries.
We have two temporary roles for 6-8 weeks on the Service Desk for a London Borough is East london.
Posted by Remedy Recruitment Group • £14/hr to £15/hr
If you have a current Enhanced DBS and a proven track record in school administration, with experience using Arbor, SIMS or Integris we want to hear from you.
We are always seeking dedicated and experienced School Office / Support staff to join our agency in supporting a school based in Croydon.
At Remedy, we seek to match talent with outstanding opportunities.
Posted by Hatched Recruitment UK • £438/day to £482/day
Implementation of Oracle Fusion Internal Service Request (Finance Help Desk) including writing knowledge articles, action plans, professional user training guides and process maps.
Work with key officers across Finance to define/review Helpdesk Categories and Sub-Categories, ensuring they reflect agreed business processes in terms of the areas under which workers can raise helpdesk requests and that the channelling of the request goes to the correct queue for action.
Ensure that the correct queues and queue members have been correctly established, and that this is aligned back to the agreed handling of categories and sub-categories.