The role holder will be responsible for the running and development of LIBF's library and information services, ensuring that both the online and on-campus library services meet the range of needs of students, academics and staff, whilst evolving the library as technologies advance and requirements change.
Sue Hill Recruitment are delighted to be working in an exclusive partnership with LIBF Ltd, who are looking to recruit a Library Specialist to work in their digital library.
The Global Information Services directorate provides a range of services to support, promote and supply information, information skills and infrastructure to support a modern research-intensive university in a global setting.
This straddles academic library provision alongside a range of technical services and systems such as IT and AV services, systems and support for learning and teaching, research and enterprise, operational effectiveness.
Employer description
Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry.
To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services.
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions.
This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations.