Update systems and tools with accurate information to allow solutions to be built right first time and to allow other areas of the business the ability to support our customers.
Input into the production of a weekly and monthly Service Delivery WIP Reporting: progress against monthly delivery targets, delivery schedule of all orders in progress, problem orders, etc.
Posted by WILLIAM GLYN RECRUITMENT • £28K/yr to £33K/yr
This role is a key position within the organisation, assisting clients with IT support and troubleshooting whilst also involving projects, solutions and implementations also.
We're seeking a dedicated 2nd Line Support Engineer to join a dynamic IT team and provide exceptional support to our clients and internal teams.
Are you a tech-savvy problem solver with a passion for customer service?
This open day will give you the opportunity to visit the Customer Centre and meet the Billing, Income, and Network Enquiries departments.
You'll also hear from Customer Service Advisors on what a "day in the life" looks like for them as well as the benefits that are on offer for working through Reed for United Utilities.
Reed Talent Solutions are supporting United Utilities by hosting a recruitment open day at the Lingley Mere Business Park in Warrington.