We have a fantastic new job opportunity on a busy service desk for an IT Support Technician / Second Line Helpdesk Engineerwho has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills.
IT Support Technician / Second Line Helpdesk Engineer who has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills is required for a busy service desk with a well-established Global Brand based in Egham, Surrey.
This position is officially know within the organisation as an IT Support Officer.
We are recruiting for an IT Technician for a large UK based organisation at one of their offices in Dunfermline.
The ideal candidate will be responsible for providing technical support and troubleshooting assistance to internal staff and external partners.
This role involves diagnosing hardware and software issues, installing and configuring computer systems, managing databases using SQL, and ensuring the smooth operation of IT infrastructure.
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.
Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses.
General
We have regional sales and support locations across the South West.
Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.