About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team.
Inbound Customer Service AdvisorLocation: ThealeType: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation.
As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers.
Do you have excellent inbound customer service advisory experience and the ability to build rapport with customers calling in to enquire about product ranges?
Do you want to work in a vibrant, dynamic environment where your efforts are appreciated?
My client are a Waste Management company based in Portsmouth who are looking for professional Customer Service advisors to join the team due to growth.
This role is working on a predictive dialler making outbound calls as well as dealing with inbound internal calls and main objective is to book smart meters, this role is target drive where achievable targets will be set weekly to the advisors.
Outbound & Inbound call centre, working off a list of current business customers, making calls to ask them if they would like to upgrade to a SMART meter (which is a free service)
No sales needed, but experience in customer services and objection handling would be helpful so they can give advice and describe benefits to the customers about the meters but not hard selling - they will be speaking with existing business customers, so a first-class respectful service is expected.
A leading UK Financial Services Group who have won numerous industry awards for excellence and Investment in People are looking to recruit experienced Inbound Contact Centre Advisors for a newly developed team.
The company provide Consultancy Advice to a large proportion of FTSE 100 & 250 clients surrounding Pension Scheme set Up, Management, Accounting and Legislation.