Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.
Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
General
Fluent in Spanish and English, you will engage with customers through various channels, addressing inquiries, and resolving issues to uphold our client's commitment to top-tier service.
As a Spanish Speaking Customer Service Representative, you will be a vital part of delivering exceptional customer experiences.
Our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
Greenford (Hybrid role, working 2 days from home and 3 days from an office in Greenford).
THE COMPANY
Growing, expanding, leading and sought after global organisation that take excellent care of their people encouraging development from within.
General
INTERESTED candidates must be able to travel to Greenford without having to relocate as this is an urgent role requiring someone to start straight away.
We have a fantastic new job opportunity for a Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills.
Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills is required to join a well-established housing association based in Ealing, West London.
Experience of debt recovery and/or credit control and knowledge of welfare and housing benefits would be desirable but are not essential.
Greenford (Hybrid role, working 2 days from home and 3 days from an office in Greenford).
THE COMPANY
Growing, expanding, leading and sought after global organisation that take excellent care of their people encouraging development from within.
General
INTERESTED candidates must be able to travel to Greenford without having to relocate as this is an urgent role requiring someone to start straight away.