As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK.
2 weeks training provided via Teams
Are you passionate about providing exceptional customer service
Do you possess a passion for the entertainment industry and want to share that knowledge with our customers to ensure they have the best experience possible?
Posted by Hays Specialist Recruitment Limited • £28K/yr
You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
Your new role
The hours for the position are 07:00 to 15:45 or 08:15 to 17:00.
A vibrant and thriving British manufacturer who distributes their products globally is currently recruiting for a confident customer service professional to join them on a full-time permanent basis.
Working in their production team you will get exposure to various departments coordinating all administration needed to meet customer needs.
This is a brilliant opportunity for an entry level or experienced candidate to join a progressive business.
Posted by Hays Specialist Recruitment Limited • £14/hr to £15/hr
Your new company
Due to the partnership between Hays and Coventry City Council, we are looking to recruit 3 Customer Service Advisors to join the Customer Service team.
Coventry City Council are dedicated to making a positive difference to the services they deliver to the diverse citizens of Coventry.